Benefits for crew
Getting an E-Wallet is free
Get paid quicker
Cheaper to send money
Easier to control and manage funds
Better FX rates
Fewer paper $, so safer
MarTrust E-Wallet: designed for crew
The E-Wallet and card enable you to get funds to family, friends, and shipmates faster and cheaper when you’re offshore or onshore.
The MarTrust E-Wallet and card are available to all crew.
When activating your E-Wallet, make sure to check your junk folder and Add @MarTrust.com to the list of trusted domains.
The MarTrust E-Wallet is available both on Android and iOS.
How you can use your MarTrust E-Wallet and pre-paid card
Send money to family and friends quickly
Use the E-Wallet app to transfer money to your family and friends in an emergency – no need to visit a bank or exchange house!
Pay for groceries and shopping when in port
Use your MarTrust pre-paid Mastercard® to pay for groceries or other shopping when. Simply load the card with currency, or withdraw cash at an ATM.
Not sure about using your MarTrust E-Wallet?
In just 3 clicks, set up 100% of your salary to be automatically sent home.
- Nothing changes, you still receive your full salary in your bank account
- Your E-Wallet becomes a payroll notification tool;
- and a self-service portal to update your bank account details, in a GDPR compliant environment
What if I decide later I want to use the app?
- Change the setting at any time within the app
- Crew paid via the MarTrust E-Wallet have complete control over how they receive, send and spend their payroll
Typical charges when using the E-Wallet – Fee and Limits Schedule
| How much does it cost? | |
| Receive funds onto the MarTrust E-Wallet | Free |
| Wire Payment (Charges code SHA*) | $12.00 USD |
| MarTrust E-Wallet to E-Wallet transfer | Free |
| MarTrust E–Wallet to Local Visa or Mastercard (UAH & CNY) | $6.00 |
| Local currency payments | $6.00 |
| ATM Usage | |
| ATM withdrawal international | $3.00 USD |
| ATM balance enquiry | $1.25 USD |
| ATM PIN change | Free |
| POS (Point of sale) Transactions | |
| POS international | Free |
| Other fees | |
| Online PIN Retrieval | Free |
| Online Block/Unblock card | Free |
| Online view balance | Free |
| FX Margins (Fees) | |
| Merchant dispute admin for chargebacks | $30 USD |
| FX margin for currency purchase within E-Wallet (USD, EUR, GBP, DKK, NOK, SEK, PLN & ZAR)** |
1% |
| FX margin for major currencies sent as wire payments** | 0.5% |
| FX margin on E-Wallet to Local Mastercard (UAH & CNY)** | 1.5% |
| FX margin for currencies not covered by MarTrust** | 2% |
*This means the seafarer may receive their funds minus the correspondent (intermediary) bank charges
**FX margins are quoted based on market value
| Usage and Limits | EUR USD | |
| Maximum MarTrust E-Wallet Balance | Unlimited | Unlimited |
| Maximum Prepaid Mastercard® Balance | € 115,000.00 | $140,000.00 |
| Maximum Prepaid Mastercard® Load Per Day | € 5,000.00 | $5,500.00 |
| Maximum POS transaction amount or Daily Spend | € 5,000.00 | $5,500.00 |
| ATM Withdrawal Limit per time | € 750.00 | $900.00 |
| ATM Withdrawal Limit per day | € 1,100.00 | $1,300.00 |
