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How to activate your MarTrust E-Wallet

Why activate your E-Wallet? | Cheaper, quicker, more secure

E-Wallet benefits for crew – find out more
Icon of email screen

Receive email

Your employer registers you for a MarTrust E-Wallet and card.

Then you will get an email from MarTrust.

The title of this email is: “Activate your MarTrust E-Wallet now.”

Welcome email screenshot
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Icon of hand holding a phone

Download app

Visit Google Play or the App Store and download the MarTrust app to your phone.

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Log in icon

First Time login

In the app, click on FIRST TIME LOGIN

Bottom left on the app.

Enter your email and date of birth.

Click Next.

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MT Icon 4 - verification code

Enter verification code

MarTrust will email you a verification code at this point.

It may take 15 minutes to arrive.

Enter the code into the app.

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MT Icon 5 - password

Create password

Your password needs to contain:

  • at least ten characters
  • at least one non alphanumeric character
  • at least one digit (‘0’-‘9’)
  • at least one uppercase (‘A’-‘Z’)
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MT Icon 6 - login

Log in

Log in with your email address and password.

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Thumbs up icon

Yeah! You’ve activated your E-Wallet

Your E-Wallet is now ready to use.

Crew Prepaid Card

Here’s what you can do with your E-Wallet once you've activated it

Send money home via bank transfer

Send money instantly to another Mastercard in Ukraine and China

Get cash onboard from Captain

Convert currency

Why activate your E-Wallet? | Cheaper, quicker, more secure

Getting an E-Wallet is free

Get paid quicker

Cheaper to send money

Easier to control and manage funds

Better FX rates

Less paper $… so safer, more secure

See the full benefits of our E-Wallet

If you haven’t received it already, your pre-paid debit card is on its way to your employer.

Get more help

If you have issues with apps on your device, contact MarTrust Support:

    Domenico Carlucci

    “Hello, I am Domenico, the CEO of MarTrust.

    I’m confident that you’ll benefit from using your MarTrust E-Wallet – designed especially for seafarers.

    My team is here to help during activation and to provide you with ongoing support.

    Thanks for considering the MarTrust E-Wallet.

    Best regards, Domenico”

    • For shipping companies
      • Main page
      • Supplier payments
      • Customer stories
    • For crew
      • How to activate your E-Wallet
      • Crew Benefits
      • Crew Help
    • Customers
    • About
      • About MarTrust
      • Team
      • Part of the Marcura group
      • News
      • Currency list
      • FAQ
      • Contact
    • REQUEST DEMO
    • Wallet Sign In
    • User Sign In
    MarTrust

    🚨🚨🚨   Upcoming Webinar – How to Improve Crew Welfare and Streamline Maritime Payments | 5 April | 8am BST  Register today >>>

    REQUEST YOUR DEMO

    Domenico Carlucci

    Hi there 👋

    My name is Domenico Carlucci and I’m the CEO of MarTrust.

    The team do lots of demos and initial conversations every year.

    We’d love to give you a personal demo of the company dashboard (“company control centre”) to show you how easy it is to manage the crew salary process with our E-Wallet.

    If you’d like an initial chat with a solutions specialist then please complete the form below.

    If you’re not ready for that yet, please check out our home page for shipping companies.

    Many thanks
    Domenico

    If you are a seafarer / member of crew / customer, please don’t use this form.

    The quickest way for you to get your questions answered, or for customers to get help, is to email: [email protected]

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    E-Wallet support

    Email :
    [email protected]
    Phone:
    +30 2106244770

    Customer support

    Email: [email protected]

    Important links

    MarTrust Prepaid Card Mastercard® Terms

    MarTrust E-Wallet Payment Services Terms

    Web Site Terms of Use
    Privacy Policy
    Cookie Policy
    Marcura HSE Policy

    About Us

    We are a global maritime financial services company delivering unparalleled value and service to our clients. We focus on crew and supplier payment management and offer a range of currency solutions.

    Registered address
    Office 7.09
    Tintagel House
    92 Albert Embankment
    London, SE1 7TY

    Telephone
    +44 204 538 7671

    PFS Card Services (Ireland) Limited a company registered in Ireland with its registered office address at Front Office, Scurlockstown Business Park, Trim, Co. Meath, C15 K2R9, Ireland (with company registration number 590062, authorised and regulated as an e-money issuer by the Central Bank of Ireland registration number C175999).

    MarTrust Corporation Limited is registered in England and Wales (Company No. 07498933). It is an Authorised Payment Institution (API) regulated by the UK Financial Conduct Authority (FRN 794752) under the Payment Services Regulations 2017. Its registered company address is Office 7.09, 7th Floor, Tintagel House, 92 Albert Embankment, London, SE1 7TY, United Kingdom.

    Part of The Marcura Group  |  Copyright © 2023 MarTrust Corp. Ltd.

    You made it all the way down here - well done!

    Why not find out about Marcura's other solutions here >>