Customers | MarTrust

Euronav’s Captain Vasileios: on Cash-to-Master with the E-Wallet

Captain Vasileios of Euronav discusses his experience of using the MarTrust E-Wallet.

He said, “The app is so easy to use that no special skills or guidance was needed.

“I use it every day in my daily purchases – In fact, there was one time when a transfer was completed in under an hour.”

On Cash to Master he said: “It used to be complicated as the captain could not carry a large amount of cash to pay the crew. We had to request cash and deal with each agent at each port which was time-consuming and expensive.

“Now with the MarTrust E-Wallet App, the deposits are transferred to each of the sailors quickly and safely and can use the requested deposit at once without having to wait to arrive in port.”

READ THE FULL INTERVIEW WITH CPT. VASILEIOS [NO SIGN UP]

Customer testimonial videos

MarTrust customer story – Misuga Ship Management

Captain Villavicencio explains how the MarTrust E-Wallet enables him to send funds to crew members at the push of a button and removes seafarers’ need to have to wait until they’re onshore to send money home using expensive remittance services.

MarTrust customer story – ABC Maritime

George explains how implementing the MarTrust E-Wallet has saved hundreds of thousands of dollars for ABC Maritime, and that it provides the ability for seafarers to instantly receive and send funds at competitive FX rates.

MarTrust customer story – Seatrade

Richard talks about Seatrade’s experience with MarTrust and how the E-Wallet has helped reduce cash-to-master transactions, boost cash flow, and streamline the payroll process. Also, how it helps their seafarers and how they’re completely in control of their funds.

MarTrust – maritime E-Wallet, card and supplier payments provider

127

Shipping companies

50,000

Transactions monthly

105

Countries, crew payment

“I think it brings home a little closer to the seafarer when he is out on the sea. They can make remittances to any bank account they wish. Pay with their MarTrust card and remit from their MarTrust E-Wallet to another E-Wallet.

They can make online payments and make ATM withdrawals, so these are the most benefits to the Seafarers.”

Richard Tiggelaar,
Team Leader Accounting

Seatrade

Customer feedback

We are proud to share a few of our customers’ comments from our recent survey.

MarTrust is an easy-to-use system. Customer service is always accessible to help us with any questions we may have, and we have a very helpful direct contact in your company.

– Customer 1

The synergy between AP processing and payments; at MarTrust, compliance checks are performed before any payment is released, ensuring that no incorrect payments are processed, especially in high-risk locations.

– Customer 2

MarTrust has helped centralise all payments through one payment platform

– Customer 3

MarTrust provides flexible payment method, minimize problems with crew allotments.

– Customer 4

MarTrust streamlined our treasury function for international crews in different countries. Excellent!!!

– Customer 5

Better exchange of information about vendor payments details to close the outstanding invoices from vendor side.

– Customer 6

User-friendly internet-bank program, low bank charges for international payments, operational and professional customer service

– Customer 7

Fixed-rate transfers and greater clarity on payments. Reduced errors in payments due to IBAN checker.

– Customer 8

Euronav’s Captain Vasileios: on Cash-to-Master with the E-Wallet

Customer testimonial videos